Northtown Animal Hospital

3881 Old Redwood Hwy
Santa Rosa, CA 95403

(707)546-6355

northtownvet.net

Hospital Policies

Appointment Policy

Emergencies

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

Drop-off Appointments

Vaccinations Required

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.

For your convenience, drop-off appointments are available. A drop-off means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, Discover, debit cards, personal checks and cash.

Northtown Animal Hospital Veterinary Care Santa Rosa, CA - Credit Cards Accepted

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier.


Location

Northtown Animal Hospital
3881 Old Redwood Highway
Santa Rosa, CA 95403

Contact

Phone 707-546-6355
Fax 707-546-6652

Hours

Mon-Fri  8:00 - 5:30
Sat  9:00 - 1:00

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Partner Programs

Companion Animal
Memorial Fund

Veterinary Care
Charitable Fund


Tools for Pet Care

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